Gut Healing Program: 3 Months to a Healthier You!

Set Up Your First Telehealth Appointment Easily

Telehealth Appointment

Getting started with telehealth can be a game-changer, especially if you’re looking for a convenient way to address your health needs without leaving the comfort of your home. If you’ve never had a telehealth appointment before, you might feel a bit unsure about how to proceed. But don’t worry! The process is straightforward, and with a few simple preparations, you’ll be ready for your first virtual visit in no time.

Telehealth, or telemedicine, uses digital communication tools to conduct healthcare appointments remotely. It’s a fantastic solution for routine checkups, initial consultations, and regular follow-ups, especially when visiting a healthcare provider in person is not feasible. This service not only saves you time and travel costs but also keeps you safe and comfortable in your own space. So, if you’re ready to dive into the world of online healthcare, here are some clear steps to help you navigate setting up and experiencing your first telehealth appointment. Let’s make sure your introduction to telehealth is smooth and stress-free!

What Is Telehealth and How Does It Work?

How Can We Help You Today?

a woman interacting with her laptop and the infinity way program online

Self-Guided Programs

Reclaim your health at your own pace with our Infinity Way™ self-guided programs. Tackle gut issues, lymphatic drainage, your nutrition, mental wellness and more.

Self-Guided Care
Dr. Wards provides natural, holistic medical care via functional medicine - all via telehealth

One-On-One Healing

Become a patient to get started on your journey to a healthier life. You’ll work with our team, via personal telehealth sessions, to discover the root core of your symptoms.

Become a Patient
a woman deep in research as she reads about holistic wellness on her telephone


We have a trove of information on our website. From stress and anxiety to balancing hormones, nutritional guidance to fighting parasites, you’re sure to learn something new.


Telehealth might sound technical, but it’s simply using the internet to meet with your doctor without leaving home. Imagine chatting with your doctor on your laptop, phone, or tablet and getting the same attention you would in their office. This method is perfect if getting to a doctor’s office is tough due to scheduling, transportation struggles, or needing to stay home. We use a variety of technology like video calls, secure messaging, and digital monitoring tools that let us check on your health remotely. Whether you need a routine check-up, ongoing monitoring for a chronic condition, or immediate advice, telehealth makes these and other services accessible and convenient.

Steps to Prepare for Your First Telehealth Appointment

A bit of preparation is key to ensure that your first telehealth appointment runs smoothly. Here’s a quick checklist to help you get ready:

1. Choose the Right Device: The right device can make a big difference. Whether it’s a smartphone, tablet, or computer, make sure your device can handle video calls and is easy for you to use.

2. Check Your Internet Connection: A stable and strong internet connection is critical to avoid interruptions during your appointment. Test your internet speed beforehand to make sure it’s adequate for video chatting.

3. Download Necessary Apps or Software: We might use specific apps or programs for our telehealth services. Once your appointment is scheduled, you’ll receive instructions on any software you need to download. Make sure to install these tools ahead of time to avoid any last-minute issues.

4. Prepare Your Medical History: Just like at a physical appointment, your medical records are important. If it’s your first visit with us, have a list of any medications you’re taking, previous surgeries, or other medical conditions. This information will help us better understand your health needs and tailor our care to suit you.

Getting these elements right will not only reduce stress but also enhance your experience with our telehealth services, letting us focus on what’s important—your health.

What to Do During Your Telehealth Visit

When it’s time for your telehealth visit, there are a few easy steps to follow to make sure everything goes smoothly. First, it’s important to log in early. This gives you some extra time to solve any technical issues that might come up before your appointment officially starts. We recommend signing in about 10-15 minutes ahead of time. Once logged in, check your video and audio to ensure everything is working fine. This simple step can help prevent any delays during your consultation.

Next, be prepared to discuss your symptoms clearly and concisely. It helps to have noted down all your symptoms, how long you’ve been experiencing them, and any other relevant information that might help us understand your condition better. During the visit, we may ask you to follow certain instructions for physical checks, such as taking your temperature or showing a swollen area via camera. Your cooperation and attention during these checks are crucial for an accurate assessment.

After Your Telehealth Appointment: Next Steps

Once your telehealth appointment wraps up, your care with us doesn’t just end there. We’ll provide you with a treatment plan tailored to your healthcare needs, including any prescriptions required or recommendations for follow-up appointments. Review the treatment plan thoroughly and write down any questions that might arise for your next consultation.

It’s important to understand your prescriptions and referrals. If you receive a prescription, we can send it directly to your pharmacy so it’s ready for pickup or delivery without needing you to leave your home. If we refer you to a specialist, you’ll receive all the details so you can contact them and arrange a visit. Follow-up is key, whether it’s a return virtual visit, a check-in via our secure messaging system, or a necessary in-person appointment.

We aim to make your healthcare journey as comfortable and effective as possible, ensuring we maintain your wellness and address any of your health concerns comprehensively. If you found this process helpful, consider setting up your future appointments with us or contacting us for more services that might benefit you. At Infinity Wellness Telehealth, we’re here to make accessing healthcare as straightforward and convenient as possible. Reach out to our wellness doctor to learn more about how we can help you maintain your best health.

More News

Preparing Kids

Preparing Kids for Their First Online Doctor Visit

Introducing children to telehealth can be a transformative experience that not only streamlines medical appointments but also fosters an early... Read the Article →
Virtual Health Consultations

How Virtual Health Consultations Can Save You Time and Money

Hey everyone! Ever wondered if those virtual health consultations really make a difference? Well, they do, and I’m here to... Read the Article →